Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Mar 2, 2014

      Expectations are unrealistic...no work/life balance

      Visual merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary & benefits are very good. Promotes from within. Training is very comprehensive. Lots of incentives!

      Cons

      Daily work load is unrealistic. Not enough payroll available for sudden shifts in daily duties. Upper management doesn't seem to plan concept book correctly because every month they change what you've just done within a week. In other words you end up doing "rollout" over every time.

      4.0
      Feb 28, 2014

      Great company, but each retail store varies

      Key holder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has awesome HR policies in place. 1-800 number to report anything. Pay is decent. Easy to move up. No complaints from corporate level management.

      Cons

      Regional management was overly intimidating and practiced a "mean girls" attitude. Clothing prices are high company wide is part of the J. Crew world, in particular for my store's location the mall was not high end enough. Toward the end of my employment another store was opened up at a nearby high end mall and took away all our regular clientele. The drop in sales lowered team morale and as a result regional management started pressuring the store more and more. It felt like the nearby store was strategically opened to close our location down, like we were being set up for failure.

      3.0
      Feb 27, 2014

      Overworked and underpaid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount is fantastic. Definitely prepares you for working for a luxury designer.

      Cons

      Overworked. Underpaid. Long hours. Advancement depends on who you know and not what you know.

      Viewing 3898 - 3900 of 4,326 Reviews
      Related searches: J. Crew jobs | J. Crew salaries | J. Crew benefits | J. Crew interviews
      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.