J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

J. Crew does an excellent job of listening to their employees and understanding their customers. Unlike, other retail environments, J. Crew allows sales associates to remain human and interact with customers on a one-on-one level, while maintaining a level of professionalism. The environment created by management is one that creates respect within, and begets respect throughout. Employees have a voice, and whether you want to move up, or voice a concern, matters are always taken into consideration. Of course, the discount is more than fair.

Cons

Anyone who is not in management is subject to "On-call" shifts. These can be 3 to 8 hour shifts and there is no way to know if you are working or not but a mere 2 hours ahead of time.

5.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Discount, positive and overall relaxed work environment, the hire age is 18 so you're not working with teenagers

Cons

No cons. My overall experience with J. Crew has been superb.

4.0
Sep 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun work environment Advancement opportunities Great employee purchase programs Solid starting salary Straightforward sales goals

Cons

Retail hours (i.e. nights, weekends, overnights) Long shifts on your feet Clientele can be a bit pretentious

Viewing 3988 - 3990 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.