Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Nov 9, 2013

      Satisfactory

      Seasonal sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The managers teach you excellent customer service. The orientation is very thorough and detail oriented. For the most part, everyone is friendly.

      Cons

      If you don't dress the part down to a T, then you probably won't last long, even if you are a hard worker. I couldn't afford to buy anything from the store, even with my employee discount. I worked there for 2 months, but they didn't keep me on. There was an employee who had only been there for a week and they chose her over me. If you want to stay on, make sure you can afford to dress the part and take the initiative to learn how to operate the cash register.

      4.0
      Jul 25, 2012

      Working with a bunch of snobs

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Okay. So the only reason there are 4 stars is because of the associate discount. IT IS CRAZY GOOD. Also, this would be the only reason I would ever go back to this company to work with as well. 0.5% Commission usually makes up for the taxes that deduct from your paycheck.

      Cons

      These TERRIBLE things called on calls, where you are technically not scheduled but must have that time open anyways in case they need you and tell you to come to work. YOU have to call to check if they need you or not 2 hours before your scheduled on call. Also, SNOBBY, STUCK UP management. Like really, you manage at a retail clothing store.. get your head out of your butt please. your not that important. When you are shopping in your own time they do NOTHING for you act as if you don't exist. Making goal doesnt mean you are a good associate...management has to like you in order to be an outstanding associate and get more hours.

      4.0
      Jul 8, 2012

      It was a decent place to work.

      Retail sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the clothing, good discount, nice people, shorter shifts when working part time which was nice, flexible hours

      Cons

      Typical poor retail pay and hours, hard to find a good run of sizes in many styles

      Viewing 4000 - 4002 of 4,326 Reviews
      Related searches: J. Crew jobs | J. Crew salaries | J. Crew benefits | J. Crew interviews
      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.