J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 30, 2009
Recommend
CEO approval
Business Outlook

Pros

J. Crew offers an amazing discount. Better, I believe, than most similar stores.

Cons

Customers are so demanding and hard to please. Always want some sort of discount and are very fast to complain. We usually go out of our way to please customers and sometimes it is never enough.

2.0
Nov 23, 2008
Recommend
CEO approval
Business Outlook

Pros

The discounts. You get 30-70% on clothing and accessories. Also, they are very flexible for the hours you can work each week and you can still get a discount even if you only work a few hours per week or every other week!

Cons

Schedules are not structured and even though you may work until closing, sometimes the store is not recovered on time, the markdowns are not finished or there is cleaning to do and associates have to stay till later than 9 in some cases. During the break there are no accommodations for associates ( in the break room) such as enough seating, enough space int he fridge to keep our lunch or dinner and anything to do after those hard working hours with customers. Also, the pay does not compensate all the heavy duty work to be done in the store.

1.0
Nov 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Clothing discount is generous, young and hip atmosphere,

Cons

I completely believe that J.Crew is a great place to work in other places other than Ontario. But there are large pieces to the people puzzle missing, or darn-right wrong, when it comes to J.Crew Canada. They company itself has paid large sums of money: flights, training documents and hours of training to instill a "people first", "creative" and "inspirational" management within stores. But there is absolutely no one holding these managers accountable to ensuring that the training lives within the stores. Unless you're doing it for the money or the power, there is no incentive to stay in the company as a manager. You can learn things, but there is no development. And a company that doesn't know the difference between learning and development cannot be successful in building a successful international business within Canada.

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Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.