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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.9

      70% would recommend to a friend

      (4,325 total reviews)
      avatar

      Libby Wadle

      77% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Apr 9, 2013

      Horribly rude managers but good discounts

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discounts, nice coworkers. Discounts definitely best part. Also very easy job in general.

      Cons

      Managers were VERY rude. Caught them talking behind multiple workers backs (while they were in the building). Would never want to work under people so immature again.

      5.0
      Apr 9, 2013

      Simply put, there is no other employer I would rather work for.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training program is very involved. Any confident person who goes through the program will be very pleased and feel very empowered. J. Crew gives the employee a lot of autonomy in regards to customer service and there is a sense that "the store is your kingdom." The management is always eager for feedback, positive or negative and very frequently acts on that feedback. Performance based pay is also very nice.

      Cons

      The only negative is the strict visual requirements the stores must maintain. This removes much of the creative process from the employee and results is a workplace that tends to become "stale" from a visual standpoint.

      5.0
      Apr 9, 2013

      A Good Place to Grow

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      J. Crew is a culture and the goal is to make shopping an experience. you learn how to deal with a breadth of customers, managers and co-workers and leave with a greater respect for jobs in the service industry. Customer service is paramount!

      Cons

      I wanted the opportunity to climb the ladder a little faster. Be patient, if you really want it, it will come. Put in some months as an associate, wow them with your sales and hopefully move to a personal shopper or mid-level manager.

      Viewing 4042 - 4044 of 4,325 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,462 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.