J. Crew reviews

3.9

70% would recommend to a friend

(4,325 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great perks and promotions for all employees. Once of the best that I am aware of. Very fun retail sales position. Employees armed with lots of customer service loyalties to provide to customers, giving them lots of power with their customers.

Cons

Low paying @ sales associate level.

4.0
Apr 2, 2013

Great atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment plus a really good associate discount. Not your usual retail job. The managers are pretty fair and helpful.

Cons

It can be a lot of work sometimes, especially when the store is busy. Not only do you have to attend to customers, you also have to make sure the store looks as close to perfect as it can at all times.

3.0
Mar 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun environment, not stressful, great discount... 30% off regular price, 50% off sale items and 60% off select items. Part time employees are eligible for health insurance, as low as $9 a week. And you get paid every week.

Cons

Sometimes JCrew customers have unreasonable expectations and we have to acquiesce regardless. The pay is low and you end up spending your check on their clothes because of the great discount. The commission is only .5% and if you don't make a certain amount of sales (selling cost) they will cut your pay. The personal shoppers cut in on your customers and take your sales, so it's hard to make your "selling cost".

Viewing 4045 - 4047 of 4,325 Reviews

Glassdoor has 4,462 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.