J. Crew reviews

3.8

70% would recommend to a friend

(4,327 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,327 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Mar 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The discount, lots of room for upward movement, supportive management, great community, perfect college job, keeps very open lines of communication from lower levels to upper. Of course the customers can get really crazy but all the managers at my store have always been very supportive and helpful of the employees.

Cons

retail hours, crazy customers, the hardest part about working in the retail stores is probably dealing with the random promos that are always going on and keeping on top of them. Retail hours are tough, not too many on-calls but the management has to give out some just in case they need more help.

3.0
Feb 14, 2015
Recommend
CEO approval
Business Outlook

Pros

The discounts available to employees are awesome and it's great having first access to new style or new sales. It was fun learning more about the company and its particular style. Good sales experience!

Cons

Very hard to get a normal schedule or enough hours, lack of structure, poor training/communications and overly high expectations. Very strict dress code that was slightly ambiguous, making it difficult to live up to their standards.

5.0
Feb 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The discount is absolutely amazing. I'm a marketing major and it was a great opportunity to learn how to market myself. You get to work with clients on a 1 on 1 basis and develop relationships.

Cons

Sometimes the "team" isn't a team. People who often work within the store are in it for themselves and do not care about other coworkers.

Viewing 412 - 414 of 4,327 Reviews

Glassdoor has 4,464 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.