J. Crew reviews

3.9

72% would recommend to a friend

(4,324 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Oct 23, 2011

I love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discounts, laid back workplace and colleagues who are passionate and fun to work with at the same time. The shifts are not also very long.

Cons

The customers can be very annoying. They try and tell you something is wrong when absolutely nothing is wrong especially when they cannot return certain items.

5.0
Oct 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Fair break times, good hours, works with people's availability, nice clothes with benefits.

Cons

Standing and folding a lot, staying late nights for roll out.

4.0
Oct 22, 2011
Recommend
CEO approval
Business Outlook

Pros

The people that we meet every day.

Cons

Everything we get in shipment comes in plastic bags. Never get a run of items, always the same sizes sent. Not all customers are a 0 or 2 and they get upset when we don't have item. Wish our registers could keep up with what it sold and send item to replace, not stuff we have enough of.

Viewing 4192 - 4194 of 4,324 Reviews

Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.