J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 30, 2010

J.Crew

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

DISCOUNTS, the people you work with

Cons

the customers, the theft policy--you have to accept stolen returns because the policy is so lax

1.0
Aug 20, 2010
Recommend
CEO approval
Business Outlook

Pros

- If you are subsidized by your parents and only want great discounts on clothes - in other words, you really don't need a job but want to look good - this is the place for you. - Great clothing discounts - if you must have the clothes

Cons

- Too many "on call" shifts .... To be "on call" for three or four shifts a week, while at the same time being scheduled for only four actual hours of work, reflects an insidious lack of respect for employees. This alarming trend in retail – and particularly with J. Crew – is indicative of an economic volatility that has rendered jobs a scarce commodity. Employers now feel that they can treat employees as indentured slaves. - "Personal shoppers" are aloof, nasty, and uncommunicative. Most are poised at the fitting rooms to pounce on potential customers which in turn, creates a lot of tension on the sales floor among sales associates. - Stores have their own little clicks of workers - similar to a frat house mentality - if you don't immediately fit in, you never will. If these same people are in league with management, you may very well be doomed to "on call" shifts for perpetuity.

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Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.