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      J. Crew

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      J. Crew reviews

      3.9

      72% would recommend to a friend

      (4,320 total reviews)
      avatar

      Libby Wadle

      81% approve of CEO

      48% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Oct 22, 2011

      like working with clothing

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that we meet every day.

      Cons

      Everything we get in shipment comes in plastic bags. Never get a run of items, always the same sizes sent. Not all customers are a 0 or 2 and they get upset when we don't have item. Wish our registers could keep up with what it sold and send item to replace, not stuff we have enough of.

      5.0
      Oct 13, 2011

      Fantastic environment to interact with people.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      you meet new people every day. you learn about style and therefore get a good sense for fashion. You learn how to dress and be versatile with your wardrobe. The people you work with, at least in my store, are always in a good mood and willing to help out. Its also good to receive compliments when customers like the outfit that you are wearing. It makes you feel good, and it makes them think about possibly getting that item for themselves as well.

      Cons

      When it gets busy, it GETS BUSY. but that's just part of the business. Sometimes customers might think they are royalty, but you learn to deal with that type. Overall, the only con I can think of is closing time when people in the store come in, make a mess, and don't buy anything. They make you clean up their mess. Then again, that's what you're getting paid to do.

      4.0
      Oct 12, 2011

      Its taught me great communication and teamwork skills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a lot of breaks. The management team and everyone else there is easy to work with despite the few exceptions. The discounts are great.

      Cons

      The schedule is never consistent and could be at any time of the day. Holidays and weekends are for the most part mandatory.

      Viewing 4285 - 4287 of 4,320 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.