J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Feb 17, 2010

Not the greatest IT environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits and time off, and a nearly unlimited budget to get things done. Management was quick to stand behind logical ideas and support their employees.

Cons

Politics and backstabbing were the order of the day. Management was highly focused on playing favorites and it was clear who listened to whom.

3.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Great customer interaction. Wonderful product, and supportive management. Excellent reputation I enjoyed the people I worked with, they became family/friends in many ways. Management was very reasonable with time off, and giving the necessary support you needed as an associate and a person. Product knowledge and information widely available.

Cons

Quality of clothing does not match price. As an associate this became difficult to sell that "j.crew quality." Upper management was not at flexible or understanding. Did not take the time to get to know each store more personally. VERY "Corporate"-- There is always someone you have to answer to. Corporate and Upper management could use to learn about servant leadership. It is not hard to get easily burnt out, because at the end of the day its only about profits. Very Bitter-Sweet experience.

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Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.