J. Crew reviews

3.8

70% would recommend to a friend

(4,330 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 30, 2013

Fair to partly cloudy

Recommend
CEO approval
Business Outlook

Pros

Standards, quality of product, expectations, opportunities

Cons

Completely depends on the dynamics of store director and associate managers. It has all the potential pitfalls and disadvantages of any retail job, unfortunately. Despite being optimistic it does not set itself apart. Don't expect emotional intelligence. Kind of funny how one manager thinks you're great and another has a problem with everything you do. That is a sign of a bad manager, but an especially unprofessional manager when they bad mouth you to others.

4.0
Sep 12, 2013

Educating and Fun

Recommend
CEO approval
Business Outlook

Pros

J.Crew is a great company to work for! They have opportunity to move up a lot within the call centers and the training really prepares you. You have the empowerment to make decisions without having to ask management always, which leaves you able to help your customer in the best way.

Cons

J.Crew's peak season can get a little insane.

3.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice employee discount, decent pay, easy. Applied in person and got the job a few weeks later.

Cons

Was part-time, hours were few and far between though, not to mention erratic. I imagine your experience depends on how good your managers are.

Viewing 475 - 477 of 4,330 Reviews

Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.