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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,330 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      3.0
      Jun 4, 2013

      Overall a wonderful experience but with a bitter ending.

      Keyholder manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing employee discount, enjoyable store atmosphere, the best client base.

      Cons

      Too much micromanaging from the corporate level. Too many directives and not enough freedom for managers to do what they feel is right for their store. Little incentives: taking away commissioned sales.

      3.0
      May 8, 2013

      Retail is the worst

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing discounts. Regular priced items all 30% off, sale stuff is 50%, and every week there's a list of stuff that's 60% off. The employees there are good people too.

      Cons

      On-call shifts. You can't plan to do something on a scheduled on-call shift day because you might work and you'll only know 2 hours ahead of time (of your shift). The hours are sooo inconsistent. Part time I was hoping for ~20 hours, instead some weeks I'd only work 6 hours others only 12. They don't care about part-time employees. Horrible commission too. Only .05%!

      Viewing 484 - 486 of 4,330 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.