J. Crew reviews

3.8

70% would recommend to a friend

(4,330 total reviews)
avatar

Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,330 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 12, 2013

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has great benefits, they offer health care , life insurance, car and rental insurance, and dental insurance. You can also sign up for401k after a year.

Cons

There needs to be training for there management team on how to retain good help, interpersonal skills, how to interact with employees, give recognition to employees when due. You can have better results when your management team a great attitude.

3.0
Mar 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun environment, not stressful, great discount... 30% off regular price, 50% off sale items and 60% off select items. Part time employees are eligible for health insurance, as low as $9 a week. And you get paid every week.

Cons

Sometimes JCrew customers have unreasonable expectations and we have to acquiesce regardless. The pay is low and you end up spending your check on their clothes because of the great discount. The commission is only .5% and if you don't make a certain amount of sales (selling cost) they will cut your pay. The personal shoppers cut in on your customers and take your sales, so it's hard to make your "selling cost".

2.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Great pay, great perks in terms of free clothes(you are taxed on them however), and good benefits, and good hours.

Cons

Retail can be a very catty industry, and in a very corporate environment people can really be out for themselves. Not very high moral within the store, and a lot of jealousy.

Viewing 487 - 489 of 4,330 Reviews

Glassdoor has 4,467 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.