J. Crew reviews

3.8

67% would recommend to a friend

(4,331 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,331 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
May 17, 2012

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the work is exciting and fast-paced

Cons

I have a lot to do in a day

4.0
May 2, 2012

Great First Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I loved learning the art of balancing school and a job with J Crew and they were always supportive of my schedule.

Cons

Its retail, and I didn't plan on doing it forever

3.0
Apr 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, good (or decent) discount on clothes, excellent if you are looking to work in a professional, fast-paced environment, empowerment in regards to customer service & assistance in certain situations, company growth brings some excitement to the product

Cons

Poorly scheduled hours, lack of communication from management at times in regards to changes in policy & inventory, shortage of salespeople and/or cashiers at crucial peak hours (due to poor scheduling & foresight), high pressure on sales staff (and cashiers, even) to meet daily goals that are at times unrealistic, very demanding schedule during holidays & peak weekends with a shortage of regular hours due to "On Calls", fair amount of pressure to purchase clothes from week to week, work is at times shrugged off by both full-time sales staff & management with no consideration to sales support or cash wrap staff, pay is par for the course (slightly over minimum wage), at times there is no chance/moment to pause to catch your breath or to grab a drink of water (as the level of activity & traffic in the store tends to be somewhat overwhelming during peak hours)

Viewing 502 - 504 of 4,331 Reviews

Glassdoor has 4,468 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.