J. Crew reviews

3.8

67% would recommend to a friend

(4,332 total reviews)
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Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Great customer interaction. Wonderful product, and supportive management. Excellent reputation I enjoyed the people I worked with, they became family/friends in many ways. Management was very reasonable with time off, and giving the necessary support you needed as an associate and a person. Product knowledge and information widely available.

Cons

Quality of clothing does not match price. As an associate this became difficult to sell that "j.crew quality." Upper management was not at flexible or understanding. Did not take the time to get to know each store more personally. VERY "Corporate"-- There is always someone you have to answer to. Corporate and Upper management could use to learn about servant leadership. It is not hard to get easily burnt out, because at the end of the day its only about profits. Very Bitter-Sweet experience.

1.0
Oct 28, 2009
Recommend
CEO approval
Business Outlook

Pros

- the discount is amazing. - the quality and style of J Crew is tops. - co workers are great and make working at J Crew fun. - it is a relaxed working atmosphere

Cons

- the same management type is at every store. Management whom are overworked and to busy to give feedback and trainging to their employees because their main focus is to get ahead in the company or make their bonuses. - Management who are not trained properly themselves. They have no clue what HR is! No support from the Management for movement or wage increases.

3.0
Oct 19, 2009
Recommend
CEO approval
Business Outlook

Pros

-My managers and co-workers were respectful and competent -Work-life balance respected -Very positive work environment -Really great employee discounts! -However, experience can greatly differ from store to store

Cons

-Barely any training (even when starting out) -No feedback -Little communication of goals and vision -Basically just a regular, boring retail job

Viewing 514 - 516 of 4,332 Reviews

Glassdoor has 4,469 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.