J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Sep 25, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Positive people Generous discount Flexible scheduling

Cons

Hours can be limited depending on business needs

3.0
Sep 22, 2025

Draining

Recommend
CEO approval
Business Outlook

Pros

I got to work from home

Cons

repetitive work, angry customers, little to no growth opportunities

4.0
Sep 20, 2025

Good part time job

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and supportive management make working fun

Cons

Corporate doesn’t seem to listen when we request merchandise that our customers are looking for.

Viewing 70 - 72 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.