J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 28, 2025

Loved it!

Recommend
CEO approval
Business Outlook

Pros

Great employee discount, communication and ability to connect with customers. Allowed for creativity.

Cons

Didn’t feel like corporate always took our advice and the quality of clothing was starting to go down.

4.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

-decent hours -chill shifts -good management -1 hour lunch breaks

Cons

-overnight shifts -slow store -early shifts

5.0
Aug 12, 2025

No complaints

Recommend
CEO approval
Business Outlook

Pros

Kind colleagues, beautiful work campus , exciting retail opportunities and partnerships

Cons

Does not immerse or inquire itself in cultural relativism with brand positioning . Does not purposefully navigate diversity within brand imaging or story telling

Viewing 85 - 87 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.