J. Crew reviews

3.9

72% would recommend to a friend

(4,323 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 23, 2018

Worst Restructure Of All Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount is ok, co-workers are generally ok.

Cons

1. No advancement -- Company is millions in debt. You'll never climb here. 2. Restructuring -- Just went through a major slash of jobs in all channels. Including the "oh so profitable and bourgeois Madewell". 3. Ageism -- J. Crew's staff base is overly educated and usually of an older demographic, not too old but just old enough to put you in your place, you know-nothing twenty year somethings. 4. Upper management -- Atrocious. HQ is so disconnected from field retail that it's kind of comical. 5. Debt -- This company will not survive much longer. They've cut retail field employees as a first response, that's not a good sign. Do not join this company if you're looking to pay rent at the end of the month.

4.0
Sep 25, 2017

Well...

Recommend
CEO approval
Business Outlook

Pros

Time off Benefits Great coworkers Great work atmosphere Office location Great place to work overall. Easy to get settled and comfortable.

Cons

New CEO HR Lack of bonuses at lower levels Loses its luster after a few years. Stagnant environment but people stay anyway because it's comfortable.

4.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- Hours did not interfere with my school and studies. - Employee discount is amazing - A free outfit for work on the first day - Great coworkers when permitted to speak with each other

Cons

- Holiday is fun because it is busy but after that it's slow and time moves very slowly. - Some managers can be mean and rude to part time employees. - The stylist can be jerks since they make the most money often they steal sales

Viewing 94 - 96 of 4,323 Reviews

Glassdoor has 4,460 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.