J. Crew reviews

3.9

72% would recommend to a friend

(4,321 total reviews)
avatar

Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 9, 2018

bad job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nothing I hated working there

Cons

bad worst job I've had

4.0
May 7, 2018

Company Changes Impacting Store Moral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Store leaders are free to act like business owners and make positive impacts for their customer base.

Cons

Payroll continues to be cut and job positions are either shifted or eliminated as the corporate headquarters tries to cut down on losses.

1.0
Apr 23, 2018

Worst Restructure Of All Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount is ok, co-workers are generally ok.

Cons

1. No advancement -- Company is millions in debt. You'll never climb here. 2. Restructuring -- Just went through a major slash of jobs in all channels. Including the "oh so profitable and bourgeois Madewell". 3. Ageism -- J. Crew's staff base is overly educated and usually of an older demographic, not too old but just old enough to put you in your place, you know-nothing twenty year somethings. 4. Upper management -- Atrocious. HQ is so disconnected from field retail that it's kind of comical. 5. Debt -- This company will not survive much longer. They've cut retail field employees as a first response, that's not a good sign. Do not join this company if you're looking to pay rent at the end of the month.

Viewing 91 - 93 of 4,321 Reviews

Glassdoor has 4,458 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.