J. Crew reviews

3.9

72% would recommend to a friend

(4,323 total reviews)
avatar

Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,323 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 28, 2016
Recommend
CEO approval
Business Outlook

Pros

25 paid days off (if you never go home early when they are slow) Decent insurance for the area Set schedule (except during mandatory OT, which could last months in certain departments) Generous discount (on overpriced clothing) $250 employee referral bonus (if they choose to hire them)

Cons

They promote open communication with supervisors, however, the supervisors are coached to make the employee look like they are at fault, even with the simplest problems. Receiving department is HARD labor, unless you like lifting 50 pound boxes in 100 degree trucks. Supervisors are arrogant and standoffish, much more so than other places I've worked. Mediocre workers are protected, while above average ones get a t-shirt for their hard work and dedication. Holidays bonuses consist of a $21.50 pre-taxed gift card to a local overpriced grocery store. "Special" appreciation snacks consist of stale muffins, and cheap cold pizza. Bi-yearly holiday meals (July 4th and Christmas) consist of Bar-S hot dogs, generic potato salad, turkey, potatoes, and iced tea. Breaks are too short and takes 4+ minutes to get to designated break areas. HR turns most problems back around on the complainant. PIE drivers get away with murder while riding around on motorized equipment all day.

4.0
May 11, 2016

J.Crew

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, upper management is very down to earth and active in store life. You are given the freedom to offer top notch customer service and do what is right for the customer.

Cons

Company is not always operationally sound

1.0
Mar 29, 2016

Poor treatment from managers and worker rights violated.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The great parts about working for this company are the pleasant environment and generous employee benefits.

Cons

Management does not care about the rights, health and well being of the employee at all. I was told I would not be allowed to have one day a week off to practice my religion. I also witnessed managements habit of looking for any reason to terminate people they don't like, or unjustly terminating people. They will also work you till you bleed and milk you for anything they can. After doing overnight shifts and after it is your scheduled time to leave they will continue asking you to do more and more tasks. I would never work for this company again,

Viewing 100 - 102 of 4,323 Reviews

Glassdoor has 4,460 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.