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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.9

      72% would recommend to a friend

      (4,324 total reviews)
      avatar

      Libby Wadle

      81% approve of CEO

      48% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Career opportunities

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Jul 29, 2014

      Not what I was expecting

      Part time sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discount, above average pay, great co-workers, flexible time-off

      Cons

      Barely work any hours, payroll forces closing to go till 1-2AM. Was expecting 20-30 hours, lucky if I work 10.

      4.0
      Jul 26, 2014

      Better than a lot of places you could work, but not by much.

      Merchandise processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The schedule ranges from 5-6 days a week with plenty of opportunities for overtime whether it be at the distribution center or a sample sale. An employee receives 2 breaks a day and in conjunction with a full-time schedule can receive health care benefits, tuition compensation, an amazing employee discount (35-50%), and up to 200hrs of paid time off. A bonus is rare, but each employee receives a pay raise at every yearly evaluation along with 25 to 50 cent shift differentials. Bereavement pay is also available should you lose a love one while employed.

      Cons

      The main issue is the 40-50 hr a week schedule. Most of the time its hard to balance family, work, and school. Management can be distant or uncaring at times, often over loading one employee with enough work for three people. An employee will spend the majority of the shift standing on a concrete floor and will lift heavy packages (up to 30lbs) multiple times a day which can lead to pulled/torn muscles. Most of the employees who are above the regular associates but below supervisors are much of the time under qualified for their positions and only got the job due to favoritism and lack a good work ethic and organizational skills. They only tell the employees what to do instead of helping to assist in the work load. There is a clear distinction between the have and the have-nots in this company. Many of the employees in the call center walk around with an attitude like they are better than the other distribution center workers. Plus they get paid more for sitting on their butt all day and dealing with customers.

      Viewing 124 - 126 of 4,324 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.