J. Crew reviews

3.9

72% would recommend to a friend

(4,324 total reviews)
avatar

Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 23, 2025

j crew

Recommend
CEO approval
Business Outlook

Pros

good pay - nice environment - fair work - understanding flexibility

Cons

not a lot of room to grow in company

3.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Co-workers- kind and genuine Management- incredibly helpful, easygoing, and knowledgeable Flexibility- definitely worth it if you’re in school or have a second job Environment- uplifting and positive

Cons

Not enough hours. It started off great until they cut everyone’s hours drastically. It wasn’t just my store. The company does not have enough money to hire all these employees but they do it anyway. I did not have 2 jobs to support me and hours went as low as 4hrs a week for a few months. I know this happens but I’ve never felt this long of a drought at a large company. Be prepared. I loved it until it was time to pay my credit card bill. I didn’t live alone, but I could barely afford a week’s worth of groceries. The managers did try to help with scheduling but there were just too many of us during low traffic months. It’s truly a seasonal type of job. More action during the summer. Hope this helps because winter was miserable.

5.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work environment, great benefits, and a discount.

Cons

It is a regular old retail job

Viewing 148 - 150 of 4,324 Reviews

Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.