J. Crew reviews

3.9

72% would recommend to a friend

(4,324 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 11, 2025

Capped pay

Recommend
CEO approval
Business Outlook

Pros

Monthly discount on clothing for employees.

Cons

Once you hit your cap pay, you no longer get raises.

4.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Usually good people that you'll make friends with.

Cons

Many customers are entitled, and people do not want credit cards pushed onto them but you're supposed to do it. Little to no incentive for pushing cards.

3.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Corporate looks to evolve from mom-and-pop culture and make improvements in processes and documentation

Cons

Revolving door of leadership makes it difficult to move the needle

Viewing 151 - 153 of 4,324 Reviews

Glassdoor has 4,461 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.