J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
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Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product and…yeah, that’s about it.

Cons

The discount should be more considering the price point of the product. WAY TOO AGGRESSIVE IN REGARD TO THE CUSTOMERS EXPERIENCE WITHIN ONLY A FEW MINUTES IF BEING IN STORE. The conversation doesn’t usually feel natural and genuine because it more than likely is not.

Viewing 19 - 21 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.