J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Aug 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Discounts, especially on top of sales.

Cons

There was never enough people working. Almost no training at all. We frequently had to run back into the store into inventory to help customers find additional sizes-- which is what we're supposed to do-- but they we'd get yelled at for not being on the floor. Managers expected us to do a million things at once and ask each customer at least a million times if they needed help.

2.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Location in New York City, discount is good. You can learn a descent amount about retail business.

Cons

There is nothing that makes working here FUN. Not a great work environment as far as attitude and morale. Management doesn't seem to care about their people, nor do they listen. They don't pay planning/allocation a competitive salary.

3.0
Jul 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Customers were alway a delight, Employee Discount, First access to merchandise

Cons

Poor management, Unprofessional Co-workers, Store closure

Viewing 220 - 222 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.