J. Crew reviews

3.9

72% would recommend to a friend

(4,320 total reviews)
avatar

Libby Wadle

81% approve of CEO

48% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Feb 23, 2026

Sales

Recommend
CEO approval
Business Outlook

Pros

Discount and opportunity to develop customer service skills

Cons

Scheduling and general management of time off

4.0
Feb 23, 2026

J. Crew

Recommend
CEO approval
Business Outlook

Pros

Good employee discounts and Health benefits

Cons

salary could be better especially for the location

2.0
Feb 20, 2026

Cute clothes horrible hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The clothes were super cute

Cons

The hours after holiday season is a negative spike in someone’s nervous system.

Viewing 25 - 27 of 4,320 Reviews

Glassdoor has 4,457 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.