J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people, great management in Technical Design, committed to quality (as much as the market allows). Was a great brand but is still strong with many dedicated long-term customers.

Cons

Antiquated business systems (currently being overhauled in 2018) and historically dysfunctional in upper management and marketing direction. Headed for Chapter 11 but I feel strongly that the brand is worthwhile and will be carried forward under new ownership.

2.0
Apr 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime during peak season

Cons

They tell you that if you work hard you will be hired at the end of the season but in reality the people who were great at their jobs(i packed over 1000 packages a day) did not recieve a job offer. In fact the employees who did the bare minimum around 465 package, who walked away from thier stations for 30 minutes at a time and supervisors knew about it, would often find supervisors talking to lesser skilled employees instead of asking them to do thier jobs recieved job offers. No employee that went above and beyond production recieved an offer...only the ones who I'm assuming they wouldn't have to promotw in the future recieved jobs. My advice to future employees is to juat do whatever you want, barely make production and you will definitely get hired. If you do the job to your best ability I can almost guarantee you will NOT get the job.

3.0
Apr 21, 2018

Stylist

Recommend
CEO approval
Business Outlook

Pros

Flexibility in hours Fun managers and co workers depending on location Not stressful Above minimum wage Learn a lot about Fashion Retail

Cons

Can be slow at times Competition for sales and credit solicitation Drastic company changes affect business down to a store level

Viewing 274 - 276 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.