J. Mclaughlin reviews

3.4

49% would recommend to a friend

(160 total reviews)
avatar

Mary Ellen Coyne

77% approve of CEO

74% positive business outlook

J. Mclaughlin has an employee rating of 3.4 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Mclaughlin employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

160 reviews
1.0
Jan 8, 2025

Terrible Experience

Recommend
CEO approval
Business Outlook

Pros

Good place to meet intelligent people who live in the community. If the store is in low traffic area, you’ll get to work alone. Paid (working) lunch hour and employee discount, however, I think these benefits will soon be cut because the company is in huge financial distress.

Cons

Company gives little to no direction on how to meet sales goals. Vague advice that doesn’t work. Managers have very little knowledge of fabrics, textiles, etc and are beginner stylists, which is ridiculous considering they expect you to bombard customers with emails, and even phone calls, inviting them in to shop. What incentive do they have when you’re not even knowledgeable of what you’re selling. They contribute a lot of waste by damaging out clothes that can be easily mended to get a write off. Confusing return policy to follow. There is NO HR. If you have any problem at all with your manager, you cannot go to your district manager, they’ll tell you to talk to your GM about it, but how do you go to a manager about themselves? That being said, the culture of kindness is all lies. They are Brentwood private equity, not JMcLaughlin who originally created that code of ethics. It’s just not worth it.

3.0
Sep 18, 2023

Honest review

Recommend
CEO approval
Business Outlook

Pros

Their are a lot of pros with this company..amazing teams, great wardrobe incentives, great hours for retail and some wonderful customers. It did not feel like work in the beginning before the realignment happened.

Cons

The "culture of kindness" is no more...at least for our district.

1.0
Jun 6, 2023

stop posting fake positive reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great customers!easy to sell product

Cons

no corporate support, no visits. if you like to go to a resort to go get your annual review where your boss's vacationing on the company's dime, then this is the place for you. they can continue to post fake positive reviews to up their scores, but until they replace their upper management team this place will continue to be mediocre and lose people

Viewing 25 - 27 of 160 Reviews

Glassdoor has 170 J. Mclaughlin reviews submitted anonymously by J. Mclaughlin employees. Read employee reviews and ratings on Glassdoor to decide if J. Mclaughlin is right for you.