JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Sep 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of amenities at the Home Office in Plano, Tx. Daycare, gym, clinic, cafeteria, food delivery service, pharmacy, coffee shop, covered parking, walking distance to really neat shops and places to eat, beautiful landscape, FUN FRIDAYS (cook-outs, farmer markets, food trucks, beer), massage chairs, quiet room.

Cons

There is constant spin and changing and redoing things. Leadership will not take any risks and does not trust their teams. Most people are out for themselves and will throw anyone under the bus to make sure they can get ahead. Too many leaders and managers have a say in everything. Constant "dog and pony show" to upper management. Spend so much time dealing with following the "process" and preparing for pointless meetings (wayyy too many meetings some weeks over 30 hours of meetings) No clear direction from leadership. Hard to move to another department.

4.0
May 1, 2018
Recommend
CEO approval
Business Outlook

Pros

My co-workers were nice. I love working in the children's section it was very organized and recovery wasn't that hard.

Cons

My manager tried kicking my friends out even they just wanted to buy something. They kept us back 1-2 hours after closing to recover the whole store, that's pretty standard but I don't like staying longer than I have to. The only way to get home before 11 pm or 12 am is to be a high school student. they can't keep you after 10 pm if you're a minor.

1.0
Feb 1, 2018

Worst Management to work under

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, good pay structure

Cons

Bad management, hostile workplace environment, no direction, no processes, very high rate of employees leaving

Viewing 31 - 33 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.