Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      JCPenney

      Is this your company?

      JCPenney reviews

      3.3

      53% would recommend to a friend

      (13,527 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      14K reviews
      3.0
      Jul 13, 2012

      It's all about the store manager

      Department supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay and benefits, fun environment, opportunity for advancement

      Cons

      Irregular schedules, poor work/life balance The company claims they put the needs of employees first, yet they rely on computer programs for scheduling, which makes schedules and hours incredibly inconsistent for associates. The store manager can make or break your experience, as many tend to show favoritism. High turnover for supervisors/management.

      3.0
      Jul 7, 2012

      jcpenney Review from the HR Department

      Human resources senior level
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reduced Bureacracy Automony -ability at times to work from home home office facilities, food, starbucks, full gym relaxed dress code-I work my best when I am comfortable It's not about how long you have been there, it's about performance.. Great people to work with overall

      Cons

      - Leadership in HR does not embrace having an org chart, there are so many changes in our organization right now, I dont know who does what, more challenging then ever to find out our go to people for various functions -Poor communication about changes in the organization . VP's often dont know about all changes that affect them -Very little collaboration -Opinion survey for the associates in the company was eliminated -Chief People Officer Says there are too many VP's and Directors without many direct reports but then has recently hired HR Directors and Sr Directors with ZERO direct Reports. -Sales Access has been cut off to the majority of people in home office, I like knowing my business and where we are to goals

      4.0
      Jul 4, 2012

      A nice place to visit....

      Department supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly coworkers, a nice discount, depending on your manager a laid back environment.

      Cons

      Next to no accountability, management plays favorites, low pay, lousy hours. The company expects you to live your life for them, while not caring about you.

      Viewing 337 - 339 of 13,527 Reviews
      Related searches: JCPenney jobs | JCPenney salaries | JCPenney benefits | JCPenney interviews
      ReviewsJCPenney reviews

      Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.