JCPenney reviews

Not promoted after more than a decade of loyal service as hourly. When I applied for a management position again (for the last time), I was told by a Sr. HR manager that I was not promotable/not management material, that my college degree did not count because it was not earned recently (I graduated Magna Cum Laude in the late 90s), and my work experience did not count because it was not already management level. I also have a visble disability, which I believe is important to note here. I was told I should be "grateful."

The management at JC Penney never lives up to the company's stellar reputation in retail. The senior store managers are all veterans who tend to be waiting out the clock on their retirement and don't seem to care much about the day-to-day operations. The department managers (Sales Managers) are more hands-on, but they have a high amount of freedom in running things their own way, so you'd better hope you get a competent manager. If he/she does something wrong, it almost always gets blamed on the associates and part-timers. Lastly, the quality of associates hired seems to decline every month. Because it's a part-time, non-commissioned job, it attracts a lot of high schoolers and day players who don't take their job seriously at all. Your department, and thus your job, can be severely impacted if you get stuck with coworkers who don't care.