JCPenney reviews

3.3

53% would recommend to a friend

(13,527 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Oct 5, 2011
Recommend
CEO approval
Business Outlook

Pros

I was extremely happy with my pay rate. Their pay is competitive to other positions in similar fields and it varies based on your experience. Sales associates probably make the least with starting rates at about minimum wage. I had more experience so I was paid more, but what really made my pay work for me was the commission opportunities. There were times when I worked by my butt off and was making around $15 an hour.

Cons

The biggest thing that I didn't like about working for jcp was the old people who had worked there forever. I felt like they were very slow, and many of coworkers were very inept at their jobs. Whenever I would come up with new, innovative, and what I felt were amazing ideas my team mates were very quick to shoot them down with the line "Oh that's just now how you do things here at jcpenney". Which wasn't very consistent with management and senior management who are all pushing the envelope and taking steps to develop the store's image, and brand and stuff.

1.0
Sep 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Work/life balance resume builder name in the industry

Cons

Benefits are the worst I have ever seen Pay is very low for any industry discount isnt great Management are backstabbers and won't help their employees unrealistic goal setting bonus program but it never pays out always changing policies and procedures

4.0
Mar 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Great people in my department that were very supportive Posh, enormous corporate headquarters great training programs in my area Good senior management and ethical tone at the top

Cons

subpar benefits, especially health insurance mediocre pay lack of mobility / career growth for most headquarter staff because so many people stay 20 plus years pay for performance was talked about but it was very obvious that promotions were time based

Viewing 352 - 354 of 13,527 Reviews

Glassdoor has 13,868 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.