JCPenney reviews

3.3

53% would recommend to a friend

(13,526 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company to work for if you want to work with kind people. Benefits available. They provide a lot of career development and coaching to their employees.

Cons

Pay is not competitive, bonuses are slim, yearly increase in pay is not great. Yearly shifts and changes requires that you stay adaptable, have experienced many shifts in a short duration of working there. Corporate has more protections than store employees but that is expected in this industry. May not feel stable all of the time.

5.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

nice place to work as a highschool graduate starting out in the career field.

Cons

the pay is not the best for the work load thats required.

4.0
Sep 5, 2024

Good first job

Recommend
CEO approval
Business Outlook

Pros

Calm and relaxed work environment, good for a first job or an in-between job. Very diverse. Might experience some bigotry from the old ladies though.

Cons

They will overwork you if you don’t set boundaries. And they don’t fire people who don’t do their jobs, so you’re safe but so is the useless HR manager who doesn’t know how to do the schedule, so you might end up screwed over. They also will harass you 500 times a day about getting people to apply for a credit card and if you don’t they make you feel useless and if you do they still make you feel bad because they always want more more more.

Viewing 373 - 375 of 13,526 Reviews

Glassdoor has 13,867 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.