JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Great values and company mission. Pay is fairly high (this is due to retaining and attracting talent as a result of the recent company bankruptcy, rescue, and attrition due to uncertain future). There is a lot of focus on work / life balance and 'me time' from senior leadership.

Cons

So much change within the digital space. Talent retention from the VP level to the Associate Analyst level is low which means I have 5 or more jobs I have to do while jobs are being filled.

1.0
Jun 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Hard working and dedicated team of store associates.

Cons

Corrupt. Lack integrity. Example: CEO and Home Office Senior Executive leadership took multi-million dollar “Retention Bonuses” during COVID despite their failure to save the company from bankruptcy. Example: Closing Store ‘long-term’ Store Managers and salaried in-store Management were not told that their accumulated severance benefits (2 weeks for each year of service) was cut to a mere 2 weeks total until the very last 14 days of business despite Company awareness of at least 60 days! Over 150 stores shuttered and the hard work and commitment of long-term loyal employees lost to greedy leadership. Disgusting! Example: employees encouraged to work beyond scheduled hours off the clock to complete tasks and prepare for visits. As well as give up PTO time year after year. Example: Unequal pay for women performing the same job as men despite same level of experience and literally in the same locations.

Viewing 409 - 411 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.