JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Apr 30, 2022

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Great culture, caring employees, work from option

Cons

Burnt out. Since Covid, lots of people have left or been let go and it leaves the ones left behind to take up the slack. It is leading to chronic burn out for those who have stayed with the company through it all.

4.0
Apr 8, 2022

Eh

Recommend
CEO approval
Business Outlook

Pros

Co-workers, Discount, Flexible hours, Sephora discount

Cons

Toxic management and when a problem was reported they did not fix it

Viewing 415 - 417 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.