JCPenney reviews

3.3

53% would recommend to a friend

(13,533 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,533 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

-Discount is amazing. -Pay is competitive for the role. -Fun culture

Cons

Too much to do and high expectations with few resources. The support staff is underpaid. High volume stores with large square footage with little payroll to support

3.0
Feb 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Get experience in all facets of the business, sales, and sales support.

Cons

Declining sales trends put pressure on staffing and turnover.

1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

I can’t think of anything aside from growing my network and acquiring additional experience

Cons

This job is at best incredibly tedious and laborious because the systems are archaic and you will be limited to manual ways of working and at worst crazy-making because of the political minefields you’ll be forced to navigate day in and out. There is no hour of the day or day of the week that the majority of people aren’t working. It’s a very rigid company culture that is out of touch with the modern workplace that is more flexible and results oriented. I lasted less than three months. Maybe you’ll fare better if you don’t mind logging in by 8 AM and working well into the evening. The adage work smarter not harder applies to this company. It’s not hard to understand why it’s been on the brink for years and trying to claw its way back from irrelevancy post-bankruptcy.

Viewing 418 - 420 of 13,533 Reviews

Glassdoor has 13,874 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.