JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Mar 19, 2026

Decent first job

Recommend
CEO approval
Business Outlook

Pros

Worked with some good people, since it's a big chain company there's flexibility if you are a student, and the store closed at 9 so you wouldn't have to usually work too late. The break rules were also good.

Cons

Have to work on thanksgiving, a couple managers were less than sociable, and this is retail so it's going to be a rough time.

3.0
Mar 15, 2026

Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good until I worked but gotta hear so much negativity

Cons

Never get into night shift there, you’ll hate yourself

Viewing 46 - 48 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.