JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

They're pretty flexible with scheduling.

Cons

There are barley any hours available for anyone to work, I once worked only 10 hours in a week because they didnt have the hours available to schedule me and they sent me home early on one of the two days I was scheduled.

Viewing 52 - 54 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.