JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Nov 17, 2014

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. If you work hard it's easy to get more hours if you need them. Nice management team

Cons

Rate of pay was low and it took a long time to get a decent rate of pay. Holiday hours until midnight were tough.

4.0
Nov 15, 2014

Beauty Leader

Recommend
CEO approval
Business Outlook

Pros

great work environment. Great swag !

Cons

Dealing with JCP management. The two stores are like night and day

3.0
Sep 25, 2014

J.C. Penney

Recommend
CEO approval
Business Outlook

Pros

What I really liked is that we got an Employee discount. One thing for sure is that I learned how to work on a fast pace seasonal and I learned a lot about customer service.

Cons

I worked seasonal. I loved seasonal because it got packed. But the staff were very competitive when it came up with getting bonuses. I was new so I was about to run a credit check for someone who wanted to get a JCP credit card. And even if they are not approved you still get a bonus for running it, but my team member snatched my customer after I already grabbed their ID. I was new so I was just taken back a little and let it slide. But the older team members did this to other new members that I thought was not very team effort.

Viewing 52 - 54 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.