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      JCPenney

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      JCPenney reviews

      3.3

      53% would recommend to a friend

      (13,518 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      2.0
      Apr 15, 2014

      Some great people, but terrible, dinosaur leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like wearing one hat and knowing what is required of you, JCPenney is perfect. Roles are defined with exacting limits, collaborative effort and consensus management.

      Cons

      Making anything happen is near impossible, as leadership lives in 1985 without understanding what nimble and decisive means. The company is floundering due to an inability to prioritize, no clear strategic direction, and fear-based group-think. I fear for the company. Veeeeeerrrrryyyyyyy slow professional movement, and the environment appeals mostly to people who love drama and unproductive churn.

      3.0
      Nov 4, 2013

      Don't be lulled into JCPenney obsolescence.

      Ui developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Nice facilities • Casual dress code • The people are easy to get along with

      Cons

      • Company has a tendency to underutilize talent causing people to become stale, and skills to atrophy. This is a problem once its time to find work elsewhere because proprietary JCPenney production tasks are not relevant or useful outside JCPenney. • Once you're underutilized, it's very hard to make a case for a raise or bonus. Also, the company recently changed bonus policy so that people only get bonuses if the company is "successful" regardless of the individual's contributions, long hours, etc. • Company tends to misrepresent (or flat out lie) about job description during the hiring process. Then once you're employed there, you're doing something you're either over-qualified for, or completely untrained in. This leads to the issues stated above.

      Viewing 55 - 57 of 13,518 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.