JCPenney reviews

3.3

53% would recommend to a friend

(13,537 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jun 19, 2018

Corporate Strategy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are friendly and helpful. Work/life balance is good. Great location.

Cons

Executive leadership team is not transparent about financial instability. Company is quickly moving in the direction of bankruptcy. Only asset sales are holding up this business (just like Sears). Burning cash, publicly touted growth initiatives lose millions, CEO enjoyed excessive fine dining and lavish hotels on the company’s dime, COO is incompetent/ terrible at decision making, Store Ops are mindless foot soldiers of the COO, merchandise/product design should be outsourced, stealing Sears customers is a myth (they aren’t coming to JCP) and the company can’t control excessive inventory levels so the dismal Q3 2017 will repeat again and again. CEO left because the ship was sinking. Just wait until he gets the window to unwind his vested equity. People will learn really quick just how much “faith” he has in JCP. He was told the truth and decided to leave. All those details will come to light with time.

3.0
Jun 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice managers If you are a great employee they will usually grant you your vacation days Really nice managers and store manger

Cons

If you have a good work ethics they will use you Even if you worked there longer than half the employees there you will still get the same base pay There isn’t actually a benefit package if you’re part-Time Work/life balance is non existent especially during the holidays

1.0
Jun 13, 2018

Not good at all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Literally nothing. Save your time

Cons

Horrible pay, dead all the same, and management is on a power trip

Viewing 568 - 570 of 13,537 Reviews

Glassdoor has 13,878 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.