JCPenney reviews

3.3

53% would recommend to a friend

(13,537 total reviews)
avatar

Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jun 13, 2018

Unfortunate

Recommend
CEO approval
Business Outlook

Pros

The discount in the store and Sephora are about the only pros

Cons

I had terrible management towards the end of my career. They had no managerial experience and were very rude. I can’t find words to explain how unfortunate my experience was. We worked thanksgiving and Christmas Eve, and we worked hard. I worked hard with little to no recognition.

3.0
Jun 13, 2018

Specialty Merchandise Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are able to work around my school schedule. Stress free for the most part. Co-workers make the day more enjoyable.

Cons

Depending on who is training you, either it will be a breeze or you'll have to learn it by yourself.

5.0
Jun 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Empowered to lead your team and in most instances support to be successful. You have the flexibility for work life balance based on the needs of the business.

Cons

In some instances, there’s not enough staffing to adequately complete tasks, organize the store and assist the customers at a high level.

Viewing 571 - 573 of 13,537 Reviews

Glassdoor has 13,878 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.