JCPenney reviews

3.3

53% would recommend to a friend

(13,538 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work “family” great discount. You get a lot of free reign when you “pay your dues” cross training experience is good on a resume.

Cons

Poor management. Constant pressure for credit apps low pay whenever you call a manager you they will tell the customer the exact opposite of what you say. When you leave don’t even put in a two weeks. They will find a reason to fire you anyway.

5.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

great communication great pay and vacation for full and part time employees amazing benefits and discounts for associates.

Cons

long holiday hours working on holidays

4.0
Apr 27, 2018

Good Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learned a lot. Loved the people I worked with.

Cons

Working holidays and late nights.

Viewing 586 - 588 of 13,538 Reviews

Glassdoor has 13,879 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.