JCPenney reviews

3.3

53% would recommend to a friend

(13,537 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

pay, discount, most mangers care and easy to work with

Cons

customers, bring talked down to by a manager, tons of stealing, scheduling is a joke, if you didn’t ask off you’re working, some managers are pushovers and let the customers get whatever they want even if it’s not right, school/work balance is hard

3.0
May 13, 2018

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very nice enviorment, welcomed by ever associate.

Cons

Managment demands way to much from regular hourly associates. pay isnt great.

5.0
May 1, 2018

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful team environment with lots of opportunity to learn and teach. Corporate training program is very helpful in the beginning.

Cons

If you're not lucky, you may not learn the proper way to conduct daily tasks.

Viewing 583 - 585 of 13,537 Reviews

Glassdoor has 13,878 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.