JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Sep 4, 2014

Great place to work.

Recommend
CEO approval
Business Outlook

Pros

I really enjoyed working a JCPenney for 4+ years. Enjoyed working with the other associates, had good supervisors, and management. Had fun helping customers and clients find clothing they needed and styles of clothes that made them look good. Great employee discounts.

Cons

Was a challenge having micromanagement to have the associates get customers to sign up for a credit card and catalog sales. Short on help to recover the store causing associates to stay late. Not members of Chambe of Commerce-a big negative.

2.0
Aug 8, 2014

Not really a career. Just a job.

Recommend
CEO approval
Business Outlook

Pros

The people at this job are usually very friendly. Mostly because we have to be. The employees are more likely to stick together.

Cons

The financial growth potential that is available at this company is very limited. Most people will never get to a job that pays them more than 30,000 a year.

2.0
Jun 19, 2014

Bra Fit Expert.

Recommend
CEO approval
Business Outlook

Pros

I love my job!! great place to work with wonderful coworkers!

Cons

Thety have cut our hours and we have not had a raise in over 2 years.

Viewing 103 - 105 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.