Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      JCPenney

      Is this your company?

      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,525 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      1.0
      May 26, 2014

      Dissatisfied

      Shoes sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part the fellow employees where great to work with.

      Cons

      Favored certain employees for hours. Then they did not stay with company. Cut hours on people who wanted to work.

      4.0
      Mar 31, 2014

      Sephora inside JCPenney, lots of turnover.

      Sephora in jcp operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mini Sephora inside JCPenney is a fun place to work, especially if it's a second job. A higher starting salary than freestanding Sephora, the option to use tester makeup before and after your shift, and a 25% discount on all cosmetics, skincare, fragrance, AND all JCPenney merchandise was great. Gratis wasn't as good as I've heard other places (about 10-12 free products not of your choice every 6 weeks) but hey, free makeup! And the option for a monthly group bonus was nice too, rather than individual sales goals. Seemed like the possibility of moving up was pretty easy.

      Cons

      I was hired into a leadership position (operations consultant) after only 1.5 years retail experience so that made me think they were desperate for employees. Turns out I was right! In my 11 months there I saw three different beauty managers and almost an entire staff turnover. There was never any talk of a pay increase and we made out monthly group bonus just once. Because we were short on staff, I had to stay late quite often then was chastised for going into overtime. The JCPenney upper management didn't seem to care much at all about our department, we were pretty much left to take care of everything ourselves. Biggest complaint, I was given too many operational tasks than I was given time off the floor to complete.

      Viewing 106 - 108 of 13,525 Reviews
      Related searches: JCPenney jobs | JCPenney salaries | JCPenney benefits | JCPenney interviews
      ReviewsJCPenney reviews

      Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.