JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

G.R.E.A.T. training, great customers, clean store and good merchandise.

Cons

After years of very, very hard work, I was let go and the lazy, always late or absent people stayed. HUH??? Hello??? Thanks for ruining my financial future Ron Johnson.

3.0
May 31, 2012

Shoe Dept Associate

Recommend
CEO approval
Business Outlook

Pros

It was ok before the new CEO Ron Johnson took over... The Supervisors are very friendly and its like a family atmosphere

Cons

Hours got cut... Departments closed down.... everyone worrying about their job.... Not a good place to work now....

3.0
May 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary ok--good bennies--good employees--nice place to work for high school or college students--not too nice for older people--expectations too high for pay

Cons

too many hours not employee friendly no work /life balance disgruntled supervisors

Viewing 115 - 117 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.