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      JCPenney

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      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,538 total reviews)
      avatar

      Marc Rosen

      62% approve of CEO

      36% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.0

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      4.0
      Dec 29, 2014

      good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good place to work

      Cons

      not a bad place to work

      3.0
      Oct 28, 2014

      It was ok; pretty good overall but generally speaking the work was too dull.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Employee discounting, lots of personal growth, considerable bonuses. Good management staff, and a generally simple and easy job.

      Cons

      Long hours, not enough staff during extended hours or the holiday season, could use better smell in the back room, not the best pay but considering the work done it is reasonable.

      3.0
      Oct 15, 2014

      Overrated

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits (offered some healthcare benefits) -Friendly work environment -Organized (The computer system was easy to figure out and everything in the store had its own place) -Employee discount -Breaks (Both 15 minute and 30 minute breaks)

      Cons

      Overall, I did not like my time here. One of my managers did not like me and often went out of their way to make me feel like my work was never good enough, though I tried very hard. I was a broke college kid so it was often hard to maintain a nice wardrobe that followed company rules. I was not allowed to request off any holidays. None. At all. And even if I did request a day off (even more than a month in advance), I often did not get it granted. The pay was not worth the hours.

      Viewing 13258 - 13260 of 13,538 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,879 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.