JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Mar 13, 2011

It was okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons to work at J C Penney are for one, the customer service experience. There are pleny of opportunites wo experience customer service. Also, the you get a chance to work on a team.

Cons

Some of the downsides of working a J. C. Penney is the fact that you have to stay after the store is closed and help each department clean up.

5.0
Mar 13, 2011
Recommend
CEO approval
Business Outlook

Pros

JCP always had incentive programs going on within the store that emphasized service and not sales. Also, they would periodically have mini parties in the break room with free food and drinks.

Cons

Employees were given compensation based on how old they were and how long they had been in retail. The best employees in retail are usually the younger people because they will eventually move on to do bigger and better things, while older people in retail tend to be low achieving and not as competent. No benefits to associates

4.0
Mar 11, 2011
Recommend
CEO approval
Business Outlook

Pros

- Pays just above min wage. - Comfortable working conditions - 20% discount on everything (including Sephora inside JCP!!!) - Pretty flexible hours / worked around my school and theater schedule.

Cons

- Hours were just recently cut, I'm only working about 10-12 hours a week now, and only on weekends. - LOTS of busywork on the floor / Staying over an hour after we close just to clean up. - Supervisors / Managers somewhat uncaring

Viewing 13267 - 13269 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.